{"id":3647,"date":"2021-05-24T19:00:15","date_gmt":"2021-05-24T19:00:15","guid":{"rendered":"https:\/\/wolverineplating.com\/?page_id=3647"},"modified":"2023-12-06T21:28:12","modified_gmt":"2023-12-06T21:28:12","slug":"informationforcustomers","status":"publish","type":"page","link":"https:\/\/wolverineplating.com\/informationforcustomers\/","title":{"rendered":"Information for Customers"},"content":{"rendered":"

[vc_row full_height=”yes” woodmart_css_id=”6377f2a538770″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzc3ZjJhNTM4NzcwIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_box_shadow=”no” wd_z_index=”no” woodmart_disable_overflow=”0″ row_reverse_mobile=”0″ row_reverse_tablet=”0″][vc_column width=”1\/2″][vc_column_text text_larger=”no” woodmart_inline=”no”]Wolverine Plating Corporation (WPC) operates 24 hours per day, Monday through Friday, and adding weekend shifts as needed.<\/p>\n

Shipping and Receiving operates Monday through Friday 7:00am to 5:00pm, and Saturdays (if running production). Customers should always confirm Saturday shipping and receiving prior to delivery or pick up.<\/p>\n

Please contact\u00a0production@wolverineplating.com<\/a> \u00a0if your needs require assistance outside of regular business hours. We will do everything possible to accommodate your needs.\u00a0Please check back for future updates.<\/p>\n

Please note that Wolverine Plating will be switching its main production software, effective May 1, 2023.<\/p>\n

All our documents will look a little different but will contain the same information you now receive. If you receive invoices via email, they will now come from Support ProPlate noreply@proplate.pro<\/a> rather than coming from wolverineplating.com<\/a>. For a brief period of time, some invoices may still come from\u00a0donna@wolverineplating.com<\/a>. Please note that our new system will produce an invoice for each job vs. having multiple jobs on one invoice.<\/p>\n

If you have any questions, please contact the department your question applies to as follows:<\/p>\n

Accounting: <\/b>Claire
\nClaire@wolverineplating.com<\/a><\/p>\n

Shipping and Receiving:<\/b> Emily
\nEmily@wolverineplating.com<\/a><\/p>\n

Quoting:<\/b> Zack
\nZack@wolverineplating.com<\/a><\/p>\n

Quality:<\/b> Adam
\nAdam@wolverineplating.com<\/a><\/p>\n

Thank you for your patience during this transition time.[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_cta h2=”Holiday Hours” add_button=”bottom” btn_title=”HOLIDAY HOURS” btn_color=”primary” btn_link=”url:https%3A%2F%2Fwolverineplating.com%2Fwp-content%2Fuploads%2F2023%2F12%2F2023-Holiday-Schedule.pdf|target:_blank”][\/vc_cta][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

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